Legal Information

Privacy Policy

Your privacy is important to us

Last Updated: January 4, 2026

This Privacy Policy describes how Restoration Works Co. ("we," "us," or "our") collects, uses, and shares your personal information when you visit or use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

  • Name, email address, phone number, and mailing address
  • Payment and billing information (if applicable)
  • Any other information you choose to provide

Automatically Collected Information

  • IP address, browser type, and device information
  • Pages you visit and how you interact with our website
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Send you marketing and promotional communications (with your consent)
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with a merger, sale, or acquisition
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us explicit permission

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

The security of your personal information is important to us. We use commercially acceptable means to protect your information, but remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Restoration Works Co.

Phone: Available on our Contact page

GDPR & CCPA Compliance

If you are a resident of the European Economic Area (EEA) or California, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

For EEA residents: Under GDPR, you have the right to access, update, or delete your personal information. You also have the right to data portability and to object to processing of your personal data.

For California residents: Under CCPA, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information (we do not sell personal information).