Welcome to Restoration Works Co. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are of legal age to form a binding contract.
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
We provide property restoration services including water damage restoration, fire and smoke damage restoration, mold remediation, and emergency cleanup services. Service descriptions on our website are provided for informational purposes and may be subject to change.
We strive to provide accurate information about our services, but we do not warrant that service descriptions or other content on our website is accurate, complete, reliable, current, or error-free.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice or liability.
All prices for our services are subject to change without notice. We reserve the right to modify our pricing at any time. Any price changes will not affect services already contracted.
Payment terms will be specified in your service agreement. You agree to pay all charges incurred in connection with your use of our services. We accept various forms of payment as specified during the service booking process.
In the event of non-payment, we reserve the right to suspend or terminate services and pursue collection of outstanding amounts, including any collection costs and reasonable attorney's fees.
Cancellation policies will be outlined in your specific service agreement. Emergency services may have different cancellation terms than scheduled services.
Refunds, if applicable, will be processed according to the terms specified in your service agreement. We reserve the right to determine refund eligibility on a case-by-case basis.
Certain services, once begun, may not be eligible for refunds due to the nature of restoration work. Any questions regarding cancellations or refunds should be directed to our customer service team.
The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Restoration Works Co. or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from our website without our prior written permission.
Our trademarks, service marks, and logos may not be used in connection with any product or service without our prior written consent.
If you submit any content to our website (such as reviews, testimonials, or comments), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content in connection with our business.
You represent and warrant that you own or have the necessary rights to any content you submit and that such content does not violate any third-party rights or applicable laws.
We reserve the right to remove any user-generated content that violates these Terms or that we deem inappropriate, at our sole discretion.
OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE OPERATION OF OUR WEBSITE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED ON OUR WEBSITE.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that our website will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not warrant or make any representations regarding the accuracy, reliability, or completeness of the content on our website.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RESTORATION WORKS CO., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Restoration Works Co., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:
If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally. Most concerns can be resolved quickly and amicably through direct communication.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions.
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the county of our principal place of business.
Our website may contain links to third-party websites or services that are not owned or controlled by Restoration Works Co. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any third-party content, goods, or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use our services will immediately cease. If you wish to terminate your use of our services, you may simply discontinue using them.
All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on our website, constitute the entire agreement between you and Restoration Works Co. regarding your use of our website and services.
These Terms supersede and replace any prior agreements we might have had with you regarding our services.
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last Updated" date.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
We encourage you to review these Terms periodically to stay informed about our terms and conditions.
If you have any questions about these Terms of Service, please contact us:
By using our services, you acknowledge that you have read these Terms of Service and agree to be bound by them. If you do not agree to these Terms, please do not use our website or services.